Refund Policy

1. Overview

Kynetico offers an optional creator video-editing service billed at $99/month. Billing is handled manually: after reviewing a request, we email the creator a bill or payment instructions. Nothing is charged automatically through this website.

2. Video-editing service (monthly billing)

The video-editing service is billed monthly by invoice. You may cancel at any time. When you cancel:

• You will not be charged for future billing periods.
• Editing support remains active until the end of the current billing period.
• We do not offer partial or prorated refunds for the current billing period once it has begun.

3. Cancellation process

To cancel the video-editing service, contact our billing team at support@kynetico.net from the email address associated with your account. Cancellations take effect at the end of your current billing period.

4. Duplicate or unauthorized charges

If you notice a duplicate charge or a charge you did not authorize, contact support@kynetico.net within 30 days. We will investigate and issue a refund where a duplicate or unauthorized charge is confirmed.

6. How refunds are issued

Approved refunds are returned to the original payment method within 5–10 business days. The time it takes to appear on your statement depends on your bank or card issuer.

7. Contact billing support

For any refund or billing question, email support@kynetico.net and include your order or account email so we can locate your purchase quickly.